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Tap Cricket
Support Center

Contact Us

Having an issue or need help? Reach out and we'll get back to you within 24 hours.

Email support
support@cocial.in
We respond within 24 hours on business days.

Frequently Asked Questions

How do I sign in?
Tap "Continue with Google" or "Continue with Apple" on the sign-in screen. You can also tap "Not now" to play as a guest — your progress will be saved locally.
How do I earn Season Points and climb tiers?
You earn Season Points by completing matches. Winning earns more points than losing. Points determine your tier — Bronze (0+), Silver (200+), Gold (500+), Platinum (1000+), Diamond (2000+), and Legendary (3500+). Completing daily challenges also awards bonus points. Your tier and total points are visible on the home screen and profile screen.
How does multiplayer work?
Tap PLAY on the home screen to enter global matchmaking. You'll be paired with a live opponent within seconds. If no one is available, a smart bot steps in so you're never left waiting. You can also create a Private Room and share a 6-character code with a friend to play directly.
What is City Challenge?
City Challenge lets you conquer Indian cities by winning matches. Each city has a Batting King and a Bowling King throne — beat the current holder to claim it. Conquering cities earns you exclusive badges.
How do I delete my account?
Go to Profile → tap the Settings icon → scroll to the bottom → tap "Delete Account". This will permanently delete your account and all associated data.
My progress didn't carry over to a new device. What do I do?
Make sure you're signed in with the same Google or Apple account you used on your previous device. Your progress is tied to your account and will sync automatically once you sign in.
The app crashed or something isn't working.
Try force-closing the app and reopening it. If the issue persists, email us at support@cocial.in with your device model, iOS/Android version, and a description of what happened.

App Information

Version 1.0 iOS & Android Free